These Terms and Conditions of Use and Privacy Policy regulate the use, in accordance with Law 34/2002, as updated on 09/05/2023, on Information Society Services and Electronic Commerce, of the WEBSITES: https://www.rampesucres.com, owned by RAMPE SUCRES BARCELONA, SL, hereinafter RAMPE, with VAT N. ESB08720591, registered in the Commercial Registry of BARCELONA, Volume: 4842, Book: 4161, Section 2ª, Page: 62, File: 54241, Registration: 1ª, with registered address at (POL. IND. CAN CLAPERS), C/ CEMENTIRI NOU, NAU 2-C, Postal Code: 08181, City: SENTMENAT, Province: BARCELONA.
1. WEBSITE INFORMATION:
Through its WEBSITE, https://www.rampesucres.com, owned and administered by RAMPE SUCRES BARCELONA, SL, online sale of personalized single-dose sugar and sweeteners is carried out.
1.1. WEBSITE ADVERTISING:
The website https://www.rampesucres.com may host advertising or sponsored content. Advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion on the website complies with applicable laws. RAMPE SUCRES BARCELONA, SL shall not be liable for any error, inaccuracy, or irregularity that may be contained in advertising or sponsored content.
2. WEBSITE AVAILABILITY
The website administrator shall make every reasonable effort to address all inquiries and requests submitted by all USERS as promptly as possible. However, on occasion, and due to circumstances beyond the administrator’s reasonable control — such as human error or incidents affecting computer systems — delays may occur in the resolution of such requests.
In the event that the reservation management is not available or that the process cannot be completed after the registration form has been submitted, the USER shall be informed by email of the full cancellation thereof and will be required to complete the entire reservation registration process again.
3. WEBSITE SECURITY
The website administrator implements the highest security measures commercially available in the sector. The secure server establishes a connection whereby information is transmitted in encrypted form using 128-bit to 256-bit algorithms, ensuring that it is only intelligible and readable by the USER’s device and the WEBSITE’s server.
For this purpose, the SSL (Secure Socket Layer) protocol, the predecessor of the TLS (Transport Layer Security) protocol, is used. These are cryptographic protocols that provide privacy and integrity in secure communications over a communication network, commonly the Internet, ensuring that the information transmitted through such network cannot be intercepted or altered by unauthorized elements, and guaranteeing that only legitimate senders and receivers have full access to the communication.
Accordingly, it is guaranteed that:
- The USER is communicating their data to the website administrator’s server center and not to any other party attempting to impersonate it.
- The data transmitted between the USER and the website administrator’s server center are encrypted, preventing any possible reading or manipulation by third parties.
4. ACCESS TO AND USE OF THE WEBSITE
4.1. OUR CONTENT
USERS are entirely responsible for their conduct when accessing the information on the WEBSITE, both while browsing and after having accessed it.
As a result, USERS shall be solely responsible, with respect to the website administrator and third parties, for:
- Any consequences that may arise from the use of any content on the WEBSITE — whether or not created by the website administrator and officially published under its name — for unlawful purposes or with effects contrary to this document.
- Any consequences arising from use contrary to the provisions of this document and harmful to the interests or rights of third parties, or that may damage, disable, impair, or prevent the normal enjoyment of the WEBSITE by other users.
The website administrator reserves the right to update the content whenever it deems appropriate, as well as to remove it, restrict it, or prevent access thereto, on a temporary or permanent basis, and to deny access to the WEBSITE to USERS who misuse the content and/or breach any of the terms and conditions set out in this document.
The website administrator informs that it does not guarantee:
a) That access to the WEBSITE and/or to linked websites will be uninterrupted or error-free.
b) That the content or software accessed by USERS through the website or linked websites is free from errors, computer viruses, or other elements that may cause alterations to their system or to electronic documents and files stored on their computer system, or cause any other type of damage.
c) The use or suitability of the information or content of the WEBSITE or linked websites for USERS’ personal purposes.
5. AMENDMENT OF THE TERMS AND CONDITIONS OF USE
The website administrator reserves the right to modify, at any time, the presentation and configuration of the WEBSITE, as well as these terms and conditions of use.
Accordingly, the website administrator recommends that the USER carefully read the terms and conditions of use each time they access the WEBSITE.
The TERMS AND CONDITIONS OF USE shall always be available to USERS in a visible and freely accessible location, allowing them to consult them at any time.
6. OUR WEBSITE LIABILITY
The website administrator assumes no liability, by way of example and without limitation, arising from:
- The use that USERS may make of the WEBSITE or linked websites, whether prohibited or permitted, in infringement of intellectual and/or industrial property rights.
- Any damages or losses suffered by USERS caused by the normal or abnormal operation of content search and location tools and/or access to the WEBSITE, as well as by errors or issues arising from the development or implementation of the technical elements available on the WEBSITE.
- The content of any pages that USERS may access through links included on the WEBSITE, whether authorized or not.
- The access by minors (under 16 years of age) to the content included on the WEBSITE, such access being the responsibility of their parents or legal guardians, including the availability of Internet usage control tools and the transmission of personal data without the prior authorization of the legal guardians.
The website administrator shall not, under any circumstances, be held liable in the event of:
a) Errors or delays in the USER’s access to the WEBSITE at the time of entering their data in the registration form, delays or failure in the receipt by recipients of the reservation confirmation, or any other anomaly that may arise when such incidents are due to Internet network issues, events of force majeure, fortuitous events, or any other unforeseeable circumstances beyond the good faith of the website administrator.
b) Errors or incidents that may occur in communications, deletions, or incomplete transmissions, such that the continuous availability of the website services is not guaranteed.
c) Errors or damage caused to the website as a result of inefficient or bad-faith use of the service by the USER.
d) Non-functionality or issues related to the email address provided by the USER for the purpose of sending reservation confirmations.
In all cases, the website administrator undertakes to resolve any issues that may arise and to provide all necessary support to the USER in order to achieve a prompt and satisfactory resolution of the incident.
Likewise, the website administrator reserves the right to carry out promotional campaigns to encourage the registration of new users for its online service.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY
The website administrator holds all rights over the content, design, and source code of this page and the WEBSITE, and, in particular, by way of example and without limitation, over the photographs, images, texts, logos, designs, trademarks, trade names, and data included on the website.
USERS are hereby informed that these rights are protected by current Spanish and international legislation on intellectual and industrial property, including Royal Legislative Decree 1/1996 of 12 April, as updated on 30/03/2022.
Directive (EU) 2019/790 of the European Parliament and of the Council of 17 April 2019 on copyright and related rights in the Digital Single Market.
Without prejudice to the foregoing, the content of the WEBSITE is also considered computer software and, therefore, all applicable Spanish and European Union regulations in this field shall also apply.
Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication, and/or any other action constituting an infringement of current Spanish and/or international intellectual and/or industrial property regulations is strictly prohibited, as is the use of the website content without the prior, express, and written authorization of the administrator.
The website administrator informs that no license or implicit authorization is granted with respect to intellectual and/or industrial property rights, nor any other rights or property related, directly or indirectly, to the content included on the WEBSITE: https://www.rampesucres.com
Only the use of the content of the web domain for informational and service purposes is authorized, provided that the source is cited or referenced. The user shall be solely responsible for any misuse thereof.
8. SEVERABILITY
In the event that any clause of these terms and conditions of use is declared null and void, the remaining clauses shall remain in force and shall be interpreted in accordance with the intention of the parties and the purpose of these terms and conditions.
The website administrator’s failure to exercise any of the rights or powers granted under this document shall not, under any circumstances, constitute a waiver thereof, unless expressly acknowledged by the website administrator or due to the expiration of the corresponding legal action.
9. APPLICABLE LAW AND ARBITRATION
These terms and conditions of use shall be governed by the applicable Spanish legislation. In order to resolve any dispute or conflict that may arise, the parties submit to the jurisdiction of the courts of Sabadell, the city of origin of the entity RAMPE SUCRES BARCELONA, S.L., owner of the WEBSITE, https://www.rampesucres.com, unless the law provides otherwise.
9.1. DISPUTE RESOLUTION
Pursuant to Law 7/2017, Article 40.5, which transposes Directive 2013/11/EU into Spanish law, and Regulation (EU) No. 524/2013 of the European Parliament and of the Council, Article 5.1, concerning alternative dispute resolution in consumer matters, users are informed of the availability of the online dispute resolution platform: (click here).
10. DATA PROTECTION AND PRIVACY POLICY
USERS undertake to browse the WEBSITE and to use its content in good faith.
In compliance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), and Law 11/2022, General Telecommunications Law, we hereby inform users that the completion of any form available on the WEBSITE: https://www.rampesucres.com , the completion of a form or the sending of an email to any of our mailboxes implies acceptance of this Privacy Policy, as well as authorization for the website administrator to process the personal data provided, which shall be incorporated into a file owned by RAMPE SUCRES BARCELONA, S.L., acting as Data Controller and/or website administrator.
USER data shall be used for the purpose of sending, by email, online and offline procedures carried out by the website administrator.
By merely visiting the WEBSITE, USERS do not provide personal information and are under no obligation to do so.
The website administrator undertakes to maintain the strictest confidentiality regarding the information provided and to use it solely for the stated purposes. The website administrator assumes that the data have been provided by their rightful owner or by a person duly authorized by the owner, and that such data are accurate and truthful.
Likewise, RAMPE SUCRES BARCELONA, S.L. informs users of the possibility to exercise their rights of access — allowing the website user to know which personal data are held by the administrator of this website, who shall respond within a period of 30 days provided that such data are retained — as well as the rights of rectification, objection, erasure, restriction, and data portability. These rights may be exercised by any means that provides proof of dispatch and receipt of the request, either at the address of the WEBSITE administrator or by email to the DPO at rampe@rampe.es, enclosing a copy of a national identity document or alternative documentation proving identity.
The submission of personal data through the form(s) on our website shall be strictly conditional upon having read and accepted the Terms of Use and the Privacy Policy.
In accordance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, we request your consent in order to send you advertising communications that we believe may be of interest to you, by email or by any other equivalent electronic means of communication. Such consent shall be granted by accepting these Terms of Use through a checkbox located at the bottom of the form or webpage.
To modify, update, or cancel their personal data, the USER must send an email from the email address associated with their account to rampe@rampe.es, indicating the corresponding subject line.
In compliance with the applicable data protection legislation, the website administrator has adopted appropriate security levels for the data provided by USERS and has also implemented all available measures to prevent loss, misuse, alteration, unauthorized access, and extraction of such data.
Last updated: 01/2026